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GHRS, Business Systems Analyst - Document Solutions

GHRS, Business Systems Analyst - Document Solutions

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Date de publication 
Amazon Logistic Prague s.r.o.
Recruiting Team 

Job Description

Amazon is looking for an HR Business Systems Analyst to help us define and implement our HR technology strategy worldwide. As an HR Business Systems Analyst, you will own and execute HR digital document management solutions initiatives to build scale, efficiency, and customer experience. Types of projects include country expansion, new product launches, and enhancements. You will work globally with business owners, technology, and HR partners at all levels to understand document strategy, requirements and timelines, in alignment to global HR and DDM objectives. You will own the relationship with our business owners to ensure their requirements are clearly captured, documented and communicated utilizing existing agile and waterfall processes. The primary tasks include understanding business needs, translating them into formal requirements, assessing and analyzing problem domain using available data and information, proposing and documenting solutions, testing final product against original requirements, and helping with rollout and change efforts. You will contribute to all aspects of the software development lifecycle including design, development, documentation, testing and operations. This position requires that the Business Systems Analyst also have strong functional knowledge and experience with the HCM Lifecycle. Your specific responsibilities will include:
  • Deliver technology solutions – Implement global technologies and services to meet long term HR and DDM business needs; partner and consult with the business to identify and define business requirements and to initiate and prioritize enhancement, gap analysis, and prepare functional specifications
  • Develop support model – provide production support for business owned rules, processes, and maintain production support documentation, design business processes and associated support structures that align with technology solutions
  • Requirements – Coordinate the collection of global business requirements, user acceptance test (UAT) plans and use cases
  • Executing corporate-wide initiatives – Establish project plans, assemble resources, manage implementation activities, and develop all processes associated with program rollout and ongoing support keeping key stakeholders in the loop
  • Driving operational excellence – Drive global HR process optimization and standardization while balancing the business need for flexibility and appropriate localization; build HR processes and tools that ensure a high quality employee experience as well as compliance with policies and regulations
  • Subject matter expert – develop deep knowledge of the HR and DDM downstream/upstream systems utilized by Amazon, advise the business on best practices and global requirements for optimizing the use of these systems

Basic Qualifications

  • 4+ years of HR /HR systems/payroll related experience
  • 4+ years relevant program/project management experience
  • Working knowledge of HCM systems as a SME or Business Analyst
  • Bachelor's degree in business or technology related field
  • Experience implementing and maintaining systems and processes in large-scale, complex environments
  • Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users, writing user acceptance test scripts and facilitating UAT sessions
  • High level of critical thinking/problem solving
  • Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams

Preferred Qualifications

  • 2+ years of Amazon HR systems related experience
  • 2+ years of PeopleSoft experience
  • 2+ years with ECM software solutions
  • Program management/project management experience/skillsets (entry to intermediate)
  • Knowledge of PeopleSoft or other ERP system experience
  • Agile project methodology background
  • Highly innovative, fast learner, flexible, self-directed results-oriented person with a quality delivery focus
  • OnBase Workflow Certified or working knowledge
  • Focus on medium to large projects for entire group, department, or parts of Amazon; lead cross-functional teams to common objectives
  • Works effectively as part of a global team, possessing strong analytical, organizational, and problem solving skills, can flourish handling multiple tasks, workload, changing priorities, and tight deadlines
  • Successful record of building and improving operational processes and procedures, ability to drive program efficiency and high levels of customer satisfaction
  • Translate business problems into requirements, develop solution recommendations and drive technical scoping as needed
  • Strong ability to negotiate/propose effective and practical business solutions
  • Strong systems knowledge, uses technology to scale programs and improve efficiencies, experience defining technical requirements and working with systems resources
  • Strong problem solving skills – ability to assess a problem and determine an effective course of action with sustainable solution
  • Demonstrated program ownership and consistent delivery on commitments - great organizational skills with exceptional follow through and attention to detail
  • Exceptional analytical skills, comfortable working with large amounts of data; communicate complex analytical insights and business implications effectively
  • Strategic view, able to perform cost benefit analyses, accurately assess risk, forecast both long and short-term outcomes, and evaluate the implications in a complex business environment
  • Excellent written and verbal communications skills - ability to interface with all levels of the organization, specific strength in influencing decision makers and managing expectations
  • Experience identifying and resolving complex issues, will take initiative even under unfamiliar or ambiguous circumstances - solid sense of accountability and sound personal judgment
  • Customer service orientation with a demonstrated desire to exceed expectations – ability to serve multiple customers and deliver an excellent employee experience