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Senior Product Manager –Technical, Business Checkout & Order Management

Senior Product Manager –Technical, Business Checkout & Order Management

Reference du poste 
538681
Lieu 
ES
Date de publication 
24-05-2017
Company 
Amazon Spain Services, S.L.
Recruiting Team 
..

Job Description

Looking for a career at a company that seeks to be Earth’s most customer-centric company? Interested in disrupting the B2B landscape? Eager to contribute to a business that is growing exponentially? If so, this is the right role for you.

Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building solutions that enable our business customers to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. These business customers include individual professionals, small businesses to large institutions (and everything in between). The needs of these business customers are different from those of the traditional Amazon customer, so we are reinventing everything from how we display our selection, price our products, provide the right customer experience and offer unparalleled customer support.

The Role
Amazon is looking for a product owner with proven experiences in thought leadership, product management, and detailed execution to define, lead, and develop a suite of checkout and order management capabilities to provide an unrivaled customer experience for businesses using Amazon.com. These businesses range from sole proprietors to large enterprises.
Specifically this product manager will:
1. Define a multi-year vision and strategy to meet ordering needs of businesses of all shapes and sizes.
2. Manage all key aspects of ordering experience – ranging from checkout, customer support, returns, and liaison with operations and technology teams to drive improvements.
3. Own business requirements, participate in sprint planning meetings and deliver on the road map for process, and technology initiatives.
4. Use business analytics and voice of the customer feedback to provide insight to all relevant product/project stakeholders to create and drive change to improve the customer experience.
5. Identify opportunities to develop and drive solutions to scale through automation and self-service.
6. Evangelize business checkout and ordering vision among multiple Amazon teams and influence them to deliver business specific capabilities.
7. Engage with our international teams to serve as thought-leader as we investigate opportunities to expand our offering world-wide.

Basic Qualifications

· Bachelor's degree
· 7+ years of experience and consistent career progression in high pace roles
· 5+ years of software product management experience launching large-scale, customer-facing products and exposure to agile software development methodology
· Ability to present ideas to senior executives by way of exceptional verbal and written skills
· Strong analytical skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions
· Ability to establish credibility and work with key internal partners to get things done
· Developing customer segment specific go-to-market plans and drive adoption/ growth programs
Exceptional and effective verbal and written communication skills

Preferred Qualifications

· MBA or Master’s Degree in Math, Engineering or Sciences
· Demonstrated history in creative/big thinking
· Experience in B2B industry with exposure to strategic procurement practices and processes, B2B e-commerce, B2B channels, familiarity with B2B systems (i.e., Ariba, etc.), etc.