• Business Intelligence Engineer, Alexa AI

    Lieu IT-Turin
    Date de publication 3 months ago(3 months ago)
    Reference du poste
    Amazon Italia Customer Services Srl
  • Job Description

    Interested in Amazon Alexa? Come work on it. We’re building the speech and language solutions behind Amazon Alexa, Amazon Echo and other Amazon products and services. We’re working hard, having fun, and making history; come join us!

    Amazon is looking for a business intelligence engineer to join our Applied Modeling and Data Science team in the area of speech and language data processing. We are seeking a customer-obsessed individual with strong analytical skills and technology experience to help us measure, analyze and solve complex problems. Your work will directly impact how we evolve and grow this key initiative, an internal analytics suite comprised of self-service dashboards, tools, and queries to help the Alexa organization keep pace with its growth.

    A successful candidate knows and loves working with business intelligence tools, is comfortable accessing and working with data from multiple sources, and can partner with internal stakeholders to help drive operations. They have a restlessness to answer “why?” questions and are passionate about using data to drive decision-making. As a key member of the team they will play an integral part in the program by successfully partnering with various data customers -- scientists, analysts, operations, data warehouse and product teams to support business needs.

    Key Responsibilities
    • Execute against the BI and data reporting roadmap, prioritizing long-term and short-term initiatives that generate or automate data reporting needs
    • Dive deep into our data workflows to understand trends and issues and recommend approaches to ensure efficient mitigation
    • Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written recommendations that will help shape the direction of improving the customer experience
    • Be able to synthesize metrics across distributed work sites
    • Write high quality code to retrieve and analyze data
    • Ensure data accuracy by validating data for new and existing tools
    • Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive data deliverables
    • Learn and understand a broad range of Amazon’s data resources and know how, when, and which to use and which not to use
    • Reporting of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines
    • Respond with urgency to high priority requests from scientists, managers, and partner product teams.
    • Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for metrics

    Basic Qualifications

    • Bachelor's degree in business or a related field
    • 3+ years of industry experience as a Business Intelligence Engineer or related specialty (e.g., Data Engineer, Software Engineer, Data Scientist) with a track record of manipulating, processing, and extracting value from large datasets
    • Experience in SQL, DJS, Excel, including pivot tables and v-lookups
    • Database, AWS experiences and SQL.
    • Experience using data to support business decisions
    • A desire to work in a collaborative, intellectually curious environment.

    Preferred Qualifications

    • 5+ years of speech and/or text data handling experience preferred
    • Proficiency in statistical analytics tools: R, SAS, or similar tool
    • Experience with python, pySpark, or other scripting tools
    • Demonstrated strength in data modeling, ETL development, and data warehousing
    • Data Warehousing Experience with Oracle, Redshift, Teradata, etc.
    • Experience leading data warehousing and analytics projects, including using AWS technologies – Redshift, S3, EC2, Data-pipeline and other big data technologies
    • Query performance tuning skills using Unix profiling tools and SQL
    • Strong communication skills to be able to work with business owners to develop and define key business questions and to build data sets that answer those questions, as well as to convey key insights from complex analysis in summarized terms
    • Spoken language systems experience a plus
    • Exceptional interpersonal and communication skills, both written and verbal
    • Demonstrated experience delivering actionable insight for a consumer business
    • Experience with AWS

    Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation
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